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Frequently Asked Questions

We believe that excellent client support is key to providing a better job search experience for our users!   This includes being able to clearly answer questions you might have about how Joincin works. Below are some of the most commonly asked questions.


We hope you find what you’re looking for, and if not, you are, of course, always welcome to contact our Client Services team directly.

  • What is a live chat assistant?
    Have you ever been onto a website and use their live chat? Or been on a businesses Facebook page and talked to the business via Facebook Messenger chat? If you have, then you have talked to a live chat assistant. More and more consumers prefer to talk to a business via live chat, instead of on the phone or in person, so therefore all these businesses need to hire people to chat to these customers. The people who do these jobs are called Live Chat Assistants. Sometimes the job is helping to answer customer support questions, sometimes it is helping to make a sale by sending the customer a link to what they are looking for.
  • Can I make money doing this?
    Live chat assistant jobs in general: Right now all around the world thousands of businesses are hiring more and more live chat assistants to help with their customer support, social media, sales and marketing. It does not matter where you are from, where you live currently or what experience you have, you can learn the necessary skills for this job and get your first pay check within just a few days.
  • How soon can I start?
    Live chat assistant jobs in general: You can get started right now! No matter where you are in the world, what day of the week it is or what time of the day (or night) it is, you can join, begin your training and start applying.
  • How quickly can I get paid?
    Live chat assistant jobs in general: A soon as you complete your first job, you get paid. You can choose to be paid daily or weekly and what payment method you prefer. Whether that is direct bank deposit, PayPal payment, check or one of many other payment options available. (Keep in mind that the terms are different to each company hiring you as a live chat assistant)
  • Do I need any special skills or experience?
    You don't need any special skills or experience to get started as a paid Live Chat Assistant, because full training and support is provided. As long as you have access to the internet, are reliable and do the training, you can start making money as a Live Chat Assistant right away. (But this is different for each company hiring you. Some expect a lot of skills and experience and some dont)
  • What is is an online job portal. We do our best to find suitable opportunities for our members all year around. To start receiving our job offers and opportunities, simple sign up to get on board. (Keep in mind that is NOT hiring you. is only finding you opportunities that you may apply for.)
  • Certificate - Job Program
    You need to get certified to get access to the needed training and job boards to get started. All this is provided by our partners.
  • What support will I get?
    You need to become a certified member to get support. Our partners provide you with all the training you need to get started, plus the technology and tools to help you maximize your results. (For certified members) The support them is always on hand to help all certified members.
  • How do I stop receiving email job offers & opportunities?
    If you wish to stop receiving emails from us, just scroll down to the bottom of the email body and click "Unsubscribe" to opt out of all our future emails.
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